![]() ![]() Often this flies completely under the radar, and by the time that unwanted posts are being made on the social platform, you may not even remember that you granted those permissions.’ You then may be asked to grant permissions, which include permission for the app/site to post to Facebook on your behalf. ‘Instead, a seemingly innocent site or phone app asks you to register to use its content and offers you the option to register using your social profile. ‘Where the objective is to co-opt a user’s account to post content, it is not always necessary to have the user’s password in order to do so,’ he tells .uk. Will Richmond-Coggan, a data and social media litigation specialist at Freeths, explains a little further. ![]() ‘Users then compromise their accounts by clicking on suspicious links, downloading malware, or simply just using weak passwords.’ ‘Usually, they get users to inadvertently provide them with their login credentials using sophisticated phishing and social engineering tactics, such as by posing as a trusted friend or service provider,’ he says. Many businesses, such as Meta, use 2FA tech across their platforms to ensure their users’ personal information is more secure.īut how are these hackers still able to get around these supposedly protective methods? Lambert says it’s down to them knowing that humans are the weakest link in the chain and aim to exploit that. Two-factor authentication (also known as 2FA) is an identity and access management security method that requires two forms of identification (a password and a verification code sent via either email or phone) to access resources and data. On Instagram, I had a good network of craft people. I’ve lost contact details and I’ve lost important conversations. ‘I’ve lost access to photos which I can’t get back. ‘With my separation, I felt that a good proportion of my support network was taken away from me. ‘I wasn’t a huge Facebook user but I stayed in contact with people,’ he says. One of the hardest things for Steve to deal with, however, was the ‘isolation’. I couldn’t believe I fell for it, but I was so heartbroken and wanted to get my memories back so much I would have done everything There are still people I haven’t been able to contact.’ I use Messenger a lot and don’t always have people’s mobile numbers or addresses. ‘I’m currently going through some personal problems and wanted to let friends know. ‘I didn’t know what the hacker had done and I had no way to warn friends that I had been hacked. ‘The whole situation has been very distressing,’ he says. After his account was suspended following a hack by someone based in Indonesia, he began messaging Facebook and Meta on Twitter each day in a desperate attempt to find a resolution, but failed before the 30-day deadline. Steve Moore, 52, from Buxton, had a very similar experience. ‘I drove to their headquarters in Dublin and told them my story and actually begged them to help me,’ she tells .uk.įacebook Messenger has millions of regular users (Picture: Getty) Something Shannon Evans, 28 from Wicklow, Ireland, knows all too well.ĭesperate to retrieve the memories of her late father from her Facebook account following a hack and account suspension, she went as far as paying Meta a visit in person – a last-ditch attempt to get back what she’d lost before the 30-day appeal window was up. Some have even lost successful Facebook business pages.Ĭountless users across the world are in utter dismay over losing content they treasure, such as tagged posts or photo dumps from times gone, or – worse still – interactions with deceased family members or friends that they didn’t have backed up and will never see again. Sure, it’s easy enough just to make another Facebook account and start again but, for a lot of people, the most harrowing part is that their accounts have amassed comments, photos and videos over the years that are special, nostalgic and irreplaceable. Lee isn’t the only Facebook user to have been hacked and locked out of his account ![]()
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